Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Penland

Renee Penland

May 27, 2025

5  out of  5
rating by Renee Penland
"Alicia was so helpful when I reached out to get a quote. She answered all of my many, many questions during a very busy time of year for my family. She was very knowledgeable and patient with me. She provided excellent customer service and helped my family save money!"
We responded:
"Thank you, Renee, for sharing your experience! I'm glad Alicia was able to assist you with a quote and answer all your questions, especially during such a busy time. Her knowledge and patience truly shine through, and it's wonderful to know she helped your family save money. If you need any further assistance, please feel free to reach out to our office."
Profile photo of Kimberly Ulloa

Kimberly Ulloa

May 27, 2025

5  out of  5
rating by Kimberly Ulloa
"Kalynn Tindall is very nice and patient, she has a great customer service. She is always willing to help me. She deserves a raise. 10/10"
We responded:
"Thank you, Kimberly, for your wonderful feedback! I'm glad to know that you appreciate the service and support provided. Your kind words about my patience and willingness to help mean a lot. If you ever need assistance or have questions, feel free to reach out anytime!"
Profile photo of Gloria Constancia

Gloria Constancia

May 15, 2025

5  out of  5
rating by Gloria Constancia
"Kalynn Tindall’s office handles my insurance with easy. My favorite person is Mimi. Ask for her if you would like to start a policy."
We responded:
"Thank you, Gloria, for sharing your feedback! We're pleased our team could assist with your insurance needs. We appreciate you taking the time to let us know about your experience. Please contact us if you have any additional questions."
Profile photo of Lashawdan Brown

Lashawdan Brown

May 15, 2025

5  out of  5
rating by Lashawdan Brown
"Kevin was awesome!! He's very professional the best service a customer could ask for. Im very grateful with my experience he definitely got me to best policy. Thank you so much for everything i highly recommended!!"
We responded:
"Thank you, Lashawdan, for sharing your experience! Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Leticia Gomez

Leticia Gomez

May 8, 2025

5  out of  5
rating by Leticia Gomez
"Agent was very nice and extremely helpful! I was between a rock and a hard place and she was very patient with me. Definitely recommend this office!"
We responded:
"Thank you, Leticia! I'm so glad to know that you found our assistance helpful during a challenging time. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Profile photo of David Bodero

David Bodero

April 28, 2025

5  out of  5
rating by David Bodero
"Alicia sales lead was extremly helpfull and quick response to all email and phone enquiries. Got me the best deals and made the whole process stress free. Highly recomend for anyone looking for Home owners and car insurance."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Alicia was able to assist you efficiently and make the process smooth. It's wonderful to know you found great deals on your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Alisha Skinner

Alisha Skinner

April 28, 2025

5  out of  5
rating by Alisha Skinner
"I must say, Ms Tory is so kind and helpful and she makes me feel like I’m well looked out for. she makes sure I know about my policies and have the best set up for me. I never have to worry with a great team that they are and my amazing agent, Tory."
We responded:
"Thank you, Alisha, for sharing your experience! I’m happy to hear that you feel well taken care of. It’s wonderful to know that you feel confident with your policies and setup. Our team is here for any future needs or questions you might have!"
Profile photo of Rei Soriano

Rei Soriano

April 17, 2025

5  out of  5
rating by Rei Soriano
"Kevin was great. very accomodating and helpful to our queries 🤗"
We responded:
"Thank you, Rei, for sharing your experience! I'm glad Kevin was able to assist you and address your queries effectively!"
Profile photo of Beth Van Dorn

Beth Van Dorn

April 17, 2025

5  out of  5
rating by Beth Van Dorn
"Brandi was so helpful today. I definitely wanted to reach through the phone and hug her! She saved me sooo much on my car insurance today. Highly recommend."
We responded:
"Thank you, Beth! I'm delighted to hear that Brandi was able to assist you and make such a positive impact. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Arick Ransom

Arick Ransom

March 28, 2025

5  out of  5
rating by Arick Ransom
"The office staff is very caring and professional. They go above and beyond to ensure that all of my insurance needs are taken care of promptly."
We responded:
"Arick, thank you for your kind words! I'm glad our team could assist you promptly and professionally. We always strive to provide caring service to meet your needs. If you ever need further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Jen M

Jen M

March 24, 2025

5  out of  5
rating by Jen M
"Tory has been a pleasure to work with! She is responsive, kind, and extremely helpful. She took the time to clearly explain all of my options and made sure I understood each step of the process. Whenever I had additional questions, she was readily available and provided thoughtful, prompt answers. Her professionalism and genuine care made the entire experience seamless and stress-free. I highly recommend Tory to anyone looking for an attentive and knowledgeable insurance agent!"
We responded:
"Hi, Jen! It’s rewarding to hear that Tory was able to make the process so easy for you. She takes a lot of pride in being available and providing clear, helpful information - and it’s fantastic to know that made a difference in your experience. We believe in being there for our customers at every step, and Tory’s dedication to answering your questions shows just that. Her professionalism and care are exactly what we strive for in every interaction. We truly appreciate you recommending her and are grateful for the trust you've placed in us. Thank you for your support."
Profile photo of Bevon Matthews

Bevon Matthews

March 12, 2025

5  out of  5
rating by Bevon Matthews
"Katy was extremely helpful,great personality.Responded to all my questions and provided the best qualified answers. She is very knowledgeable and experience in her practice.I would highly recommend this company."
We responded:
"Thank you, Bevon, for your wonderful feedback! I'm delighted to know that Katy was able to assist you with her expertise and friendly demeanor. Her dedication to providing knowledgeable and thorough answers is truly appreciated. We're grateful for your recommendation and are here to help with any future insurance needs you might have. Feel free to reach out anytime!"
Profile photo of Jamie Cain

Jamie Cain

March 11, 2025

5  out of  5
rating by Jamie Cain
"My husband and I are military and we are getting ready to PCS to the Killeen Texas area. We are already existing State Farm customers. I spoke with Brandi and she was an absolute godsend for me. Moving in the military is extremely stressful, my husband and I move ourselves on top of everything else and she made the process very seamless, and stress free for me. she took our information from our current State Farm agent and transferred it over to Texas. We have renters, vehicle and a cargo trailer insured through State Farm. Brandi answered all of my questions and within hours everything was complete. I cannot recommend this agent enough they are top-notch!"
We responded:
"Thank you, Jamie, for sharing your experience! I'm so happy to hear that Brandi was able to make your move to Killeen stress-free. It's wonderful to know she could assist with transferring your policies and answering all your questions efficiently. If you need any further assistance or have more questions as you settle in, please feel free to reach out. Safe travels and welcome to Texas!"
Profile photo of Anonymous !

Anonymous !

March 5, 2025

5  out of  5
rating by Anonymous !
"Alicia was so helpful in getting me insurance. It felt like a breeze and I am so glad she was my agent! Thank you so much! -TM"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Alicia made your insurance experience so smooth and enjoyable. It's great to know she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Russ

Russ

February 24, 2025

5  out of  5
rating by Russ
"Kevin was awesome and quick at getting my request done 10/10!"
We responded:
"Thanks so much, Russ! I'm really happy to know that Kevin was able to assist you quickly and effectively. We appreciate your feedback and look forward to helping with any future needs!"
Profile photo of Vodalia

Vodalia

February 24, 2025

5  out of  5
rating by Vodalia
"I worked with Kevin Jr, he is the agent for my brother and he did a fantastic job. I really appreciate his time and help as he was patient and helped me with any questions I had for him."
We responded:
"Thank you, Vodalia, for sharing your experience! I'm happy to hear that Kevin Jr. provided such excellent service. His patience and dedication to addressing your questions are truly appreciated. If you need any further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Rahteesia Blocker

Rahteesia Blocker

February 21, 2025

5  out of  5
rating by Rahteesia Blocker
"Mrs. Noemi helped me with my drive safe and save discount beacons she was friendly, fast, knowledgeable, and most important patient with me because I’m not tech savvy. Thank you!"
We responded:
"Thank you, Rahteesia, for sharing your experience! I'm happy to know that Noemi provided you with friendly and knowledgeable assistance with your Drive Safe and Save discount beacons. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Tausha Jackson

Tausha Jackson

February 21, 2025

5  out of  5
rating by Tausha Jackson
"Very helpful, patient and knowledgeable. Also keep you posted with new information and your payments."
We responded:
"Thank you, Tausha, for your wonderful feedback! I'm happy to know that you found our team helpful, patient, and knowledgeable. Keeping you informed and updated is important to us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Sly Ptah

Sly Ptah

February 20, 2025

5  out of  5
rating by Sly Ptah
"Great service and knowledgeable. I made an error on my new policy and SF was able to correct my mistake, no hassle or runaround. Would give 10 stars if I could!"
We responded:
"Thank you, Sly, for your fantastic feedback! I'm happy to know that we could quickly correct the error on your policy without any hassle. Your satisfaction is important to us, and we're here to help with any future needs or questions."
Profile photo of Michelle Moser

Michelle Moser

February 12, 2025

5  out of  5
rating by Michelle Moser
"I recently had the pleasure of working with Noemi Johnson at State Farm, and I couldn’t be happier with the experience. Noemi was incredibly knowledgeable, patient, and attentive to all my needs. She took the time to thoroughly explain my options and helped me find the perfect insurance plan. Her professionalism and genuine care made the whole process smooth and stress-free. I highly recommend Noemi Johnson for anyone looking for exceptional service and support."
We responded:
"Thank you, Michelle, for sharing your positive experience! I'm delighted to hear that Noemi provided such knowledgeable and attentive service. Her dedication to ensuring you found the perfect insurance plan truly reflects our commitment to exceptional service. If you have any further questions or need assistance in the future, please feel free to reach out."
Profile photo of Lexi Kelly

Lexi Kelly

February 10, 2025

5  out of  5
rating by Lexi Kelly
"Brandi was great! She answered all of my questions and made everything very stress free!"
We responded:
"Thank you, Lexi! I'm glad to hear that Brandi was able to assist you and make the process stress-free. We appreciate your feedback and are here for any future questions or needs you might have!"
Profile photo of William Stow

William Stow

February 4, 2025

5  out of  5
rating by William Stow
"Kevin was awesome. He was very kind, professional and easy to talk to. He was straight and to the point and didn’t try to add anything that wasn’t necessary for me and my family. I appreciate you Kevin. Thanks to you and the rest of the State Farm team."
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Kevin provided such professional and straightforward service. It's wonderful to know that he made the process easy for you and your family. Your appreciation means a lot to Kevin and the entire State Farm team. If you have any more questions or need assistance in the future, we're here to help!"
Profile photo of Deb Friedman

Deb Friedman

February 4, 2025

5  out of  5
rating by Deb Friedman
"Kalynn was very helpful setting up insurance for my son who is out of state going to school in Waco. She assisted finding comparable pricing and discussed different options."
We responded:
"Thank you, Deb, for your wonderful feedback! I'm happy to know that our team provided a fast and friendly response while discussing options that fit your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Mundo S

Mundo S

February 3, 2025

5  out of  5
rating by Mundo S
"Was very nice and took great care of what I was looking to get done"
We responded:
"Thank you, Mundo, for your wonderful feedback! I'm happy to know that you felt well taken care of during your experience with us."
Profile photo of keaira Ahearn

keaira Ahearn

January 30, 2025

5  out of  5
rating by keaira Ahearn
"Kevin was awesome"
We responded:
"Thank you, Keaira, for your feedback! "