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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cindy Oser

March 14, 2023

1  out of  5 rating by Cindy Oser
"Actual email from Brandi Tindall. "Your insurance is going up $8.00 a month." I had to ask, car or home. I got back, "Car." This was after I had a complaint about coverage. So this business is passive aggressive and unprofessional."

D Turner

March 9, 2023

5  out of  5 rating by D Turner
"Mrs.Alicia was quick and great to work with, I preciate her for helping me while also giving me information on other insurances as well!!!"

Thomas Jervis

March 4, 2023

5  out of  5 rating by Thomas Jervis
"I had Recently moved to the Area due to work and had to Transfer my Insurance policy to Texas. I was Stalling like crazy cause life gets Hectic when you’re moving, I finally got the chance reach out and to My surprise Brandi got me All good to go in a FLASH! It only took a Quick phone call for Brandi to get everything settled and Squared for me. I would HIGHLY recommend Kalynn Tindall State Farm to Anyone In the area! They are Quick and Professional! Thank y’all."

Heather B

March 2, 2023

5  out of  5 rating by Heather B
"Tory was really sweet and patient with me and all my needs. This state farm store is wonderful."

Jaelyn Montano

March 1, 2023

5  out of  5 rating by Jaelyn Montano
"Adalee was very helpful with auto/renters insurance. The phone call was 10 minutes and she was so nice."

Rilee Jordan

February 27, 2023

5  out of  5 rating by Rilee Jordan
"Alicia was by far the best agent I have ever had to work with. She was straight to the point and nothing with her was an “I think” it was an “I know”. She helped me lower my rates and restart my stuff from Oregon to Texas!"

Toni Deese

February 23, 2023

5  out of  5 rating by Toni Deese
"I sent in an online quote request on a Sunday and heard back from Tory the next day. She answered all of my questions and gave me all of the information I needed. When I called a few days later to confirm, she was ready and had us all set within 15 minutes. She made our transition so quick and easy!"

Amore’ Destiny (Amore’ Emory)

February 22, 2023

5  out of  5 rating by Amore’ Destiny (Amore’ Emory)
"I went to state farm because my insurance was expensive. I went to their office after getting an online quote and after a call with Tory. When I got there everyone was nice and overall the atmosphere was inviting. Tory helped me and she was great at explaining things to me and helping me choose the best package. If you’re in Killeen, go to Tory!"

Sydney Del Cid

February 22, 2023

5  out of  5 rating by Sydney Del Cid
"Great help with breaking down and understanding my policy. Tory helped with everything I needed"

Stanley Stinehour

February 17, 2023

5  out of  5 rating by Stanley Stinehour
"Brandi did an excellent job helping me out with my insurance needs and made everything painless."

Eryn Sullivant

February 14, 2023

5  out of  5 rating by Eryn Sullivant
"Both Brandi and Kalynn are amazing! They both have helped me get the best insurance rates and explained all details for each of my policies both home owners and car insurance. Would recommend these ladies to anyone!"

Tygara Times

February 10, 2023

2  out of  5 rating by Tygara Times
"Great customer service, bt my price just jumped up 40 something dollars smh"

Amber Azzoz

February 2, 2023

5  out of  5 rating by Amber Azzoz
"My experience was amazing with Brandi from Kalynn Tindall’s State Farm Office. She was very helpful informative, and was great at helping me find the best suitable policy for my needs and budget. She responded very fast and had great customer service! 10 out of 10 would recommend."

Susan DeWitt

January 31, 2023

5  out of  5 rating by Susan DeWitt
"Concetta P. is very helpful and pleasant to work with!!"

ramona owens

January 26, 2023

5  out of  5 rating by ramona owens
"State Farm Representative Tory did an excellent job assisting me with getting a renters insurance policy. She was very polite, courteous, informative, and professional. I am grateful that she did a great and efficient job. I feel so much better she helped me accomplish my goal. Thank you Tory!!"

Esther Torres-Leija

January 26, 2023

5  out of  5 rating by Esther Torres-Leija
"One thing I don’t understand is insurance lingo. Speaking with Kaydance in Killeen she took her time to explain everything to my understanding. She helped me to know exactly what I needed. She was so much help. Thank you!"

Kaitlyn Tanner

January 26, 2023

5  out of  5 rating by Kaitlyn Tanner
"Tory is literally hands down the best! Can’t wait to switch to State Farm at the beginning of next month! We found out we were paying WAY too much for 2 vehicles on liability with Direct Auto, Tory did a quote & what we’ll be paying now is almost the same amount but with 2 full coverage, 1 liability, & renters insurance! Thank you Tory!"

Nathan B

January 16, 2023

5  out of  5 rating by Nathan B
"Tory helped me with getting auto insurance. She was very professional, nice, and answered all of my questions. She made getting insurance a breeze."

Jerry Hill

January 11, 2023

5  out of  5 rating by Jerry Hill
"We had the pleasure working with Tory and she addressed all of our needs from setting up life insurance policy for my grandson to us switching over to State Farm for car insurance."

Dj Price

January 11, 2023

5  out of  5 rating by Dj Price
"Switching from a company I had been with for years to State Farm was a breeze. I can't tell you how wonderful it was to work with Tory. She was so great with handling all my questions and concerns. Thanks to Tory I am saving alot of money and I have such peace knowing that should I need help in the future that I've got my go to girl. If your looking to save money on all your insurance needs give Tory a call. I think you'll be as shocked as I was. Again Thank you so much Tory and State Farm."

Jessica P

January 11, 2023

5  out of  5 rating by Jessica P
"Tory was great and assisted me with everything I needed. I forgot about a change in my premium and she was kind enough to text me to remind me. The entire team at Kalynn Tindall has been great for the few years I have been with them. I even moved 4 hours away after getting out of the army and never once thought about switching to a closer office!"

Arianna Pearce

January 9, 2023

5  out of  5 rating by Arianna Pearce
"I was so pleased with how quickly Alicia was able to help me out with a landlord’s policy! Not only was the quote done within minutes, she was able to save me over $600 on my policy. I am happy to work with her friendly face in the future!"

Jessica Deann

December 20, 2022

5  out of  5 rating by Jessica Deann
"Kaydance is amazing! She is so kind and walks me through everything, and always responds to any and all questions I have. So thankful for her! Everyone here is also so friendly and helpful."

Katie Jordan

December 20, 2022

5  out of  5 rating by Katie Jordan
"Very helpful!!"

Allie Satterthwaite

December 17, 2022

5  out of  5 rating by Allie Satterthwaite
"Awesome experience with Tory! She gave us some extra life insurance options without being pushy and she saved us a ton of $$ on our car insurance!"