Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bevon Matthews

Bevon Matthews

March 12, 2025

5  out of  5
rating by Bevon Matthews
"Katy was extremely helpful,great personality.Responded to all my questions and provided the best qualified answers. She is very knowledgeable and experience in her practice.I would highly recommend this company."
We responded:
"Thank you, Bevon, for your wonderful feedback! I'm delighted to know that Katy was able to assist you with her expertise and friendly demeanor. Her dedication to providing knowledgeable and thorough answers is truly appreciated. We're grateful for your recommendation and are here to help with any future insurance needs you might have. Feel free to reach out anytime!"
Profile photo of Jamie Cain

Jamie Cain

March 11, 2025

5  out of  5
rating by Jamie Cain
"My husband and I are military and we are getting ready to PCS to the Killeen Texas area. We are already existing State Farm customers. I spoke with Brandi and she was an absolute godsend for me. Moving in the military is extremely stressful, my husband and I move ourselves on top of everything else and she made the process very seamless, and stress free for me. she took our information from our current State Farm agent and transferred it over to Texas. We have renters, vehicle and a cargo trailer insured through State Farm. Brandi answered all of my questions and within hours everything was complete. I cannot recommend this agent enough they are top-notch!"
We responded:
"Thank you, Jamie, for sharing your experience! I'm so happy to hear that Brandi was able to make your move to Killeen stress-free. It's wonderful to know she could assist with transferring your policies and answering all your questions efficiently. If you need any further assistance or have more questions as you settle in, please feel free to reach out. Safe travels and welcome to Texas!"
Profile photo of Anonymous !

Anonymous !

March 5, 2025

5  out of  5
rating by Anonymous !
"Alicia was so helpful in getting me insurance. It felt like a breeze and I am so glad she was my agent! Thank you so much! -TM"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Alicia made your insurance experience so smooth and enjoyable. It's great to know she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Russ

Russ

February 24, 2025

5  out of  5
rating by Russ
"Kevin was awesome and quick at getting my request done 10/10!"
We responded:
"Thanks so much, Russ! I'm really happy to know that Kevin was able to assist you quickly and effectively. We appreciate your feedback and look forward to helping with any future needs!"
Profile photo of Vodalia

Vodalia

February 24, 2025

5  out of  5
rating by Vodalia
"I worked with Kevin Jr, he is the agent for my brother and he did a fantastic job. I really appreciate his time and help as he was patient and helped me with any questions I had for him."
We responded:
"Thank you, Vodalia, for sharing your experience! I'm happy to hear that Kevin Jr. provided such excellent service. His patience and dedication to addressing your questions are truly appreciated. If you need any further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Rahteesia Blocker

Rahteesia Blocker

February 21, 2025

5  out of  5
rating by Rahteesia Blocker
"Mrs. Noemi helped me with my drive safe and save discount beacons she was friendly, fast, knowledgeable, and most important patient with me because I’m not tech savvy. Thank you!"
We responded:
"Thank you, Rahteesia, for sharing your experience! I'm happy to know that Noemi provided you with friendly and knowledgeable assistance with your Drive Safe and Save discount beacons. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Tausha Jackson

Tausha Jackson

February 21, 2025

5  out of  5
rating by Tausha Jackson
"Very helpful, patient and knowledgeable. Also keep you posted with new information and your payments."
We responded:
"Thank you, Tausha, for your wonderful feedback! I'm happy to know that you found our team helpful, patient, and knowledgeable. Keeping you informed and updated is important to us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Sly Ptah

Sly Ptah

February 20, 2025

5  out of  5
rating by Sly Ptah
"Great service and knowledgeable. I made an error on my new policy and SF was able to correct my mistake, no hassle or runaround. Would give 10 stars if I could!"
We responded:
"Thank you, Sly, for your fantastic feedback! I'm happy to know that we could quickly correct the error on your policy without any hassle. Your satisfaction is important to us, and we're here to help with any future needs or questions."
Profile photo of Michelle Moser

Michelle Moser

February 12, 2025

5  out of  5
rating by Michelle Moser
"I recently had the pleasure of working with Noemi Johnson at State Farm, and I couldn’t be happier with the experience. Noemi was incredibly knowledgeable, patient, and attentive to all my needs. She took the time to thoroughly explain my options and helped me find the perfect insurance plan. Her professionalism and genuine care made the whole process smooth and stress-free. I highly recommend Noemi Johnson for anyone looking for exceptional service and support."
We responded:
"Thank you, Michelle, for sharing your positive experience! I'm delighted to hear that Noemi provided such knowledgeable and attentive service. Her dedication to ensuring you found the perfect insurance plan truly reflects our commitment to exceptional service. If you have any further questions or need assistance in the future, please feel free to reach out."
Profile photo of Lexi Kelly

Lexi Kelly

February 10, 2025

5  out of  5
rating by Lexi Kelly
"Brandi was great! She answered all of my questions and made everything very stress free!"
We responded:
"Thank you, Lexi! I'm glad to hear that Brandi was able to assist you and make the process stress-free. We appreciate your feedback and are here for any future questions or needs you might have!"
Profile photo of William Stow

William Stow

February 4, 2025

5  out of  5
rating by William Stow
"Kevin was awesome. He was very kind, professional and easy to talk to. He was straight and to the point and didn’t try to add anything that wasn’t necessary for me and my family. I appreciate you Kevin. Thanks to you and the rest of the State Farm team."
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Kevin provided such professional and straightforward service. It's wonderful to know that he made the process easy for you and your family. Your appreciation means a lot to Kevin and the entire State Farm team. If you have any more questions or need assistance in the future, we're here to help!"
Profile photo of Deb Friedman

Deb Friedman

February 4, 2025

5  out of  5
rating by Deb Friedman
"Kalynn was very helpful setting up insurance for my son who is out of state going to school in Waco. She assisted finding comparable pricing and discussed different options."
We responded:
"Thank you, Deb, for your wonderful feedback! I'm happy to know that our team provided a fast and friendly response while discussing options that fit your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Mundo S

Mundo S

February 3, 2025

5  out of  5
rating by Mundo S
"Was very nice and took great care of what I was looking to get done"
We responded:
"Thank you, Mundo, for your wonderful feedback! I'm happy to know that you felt well taken care of during your experience with us."
Profile photo of keaira Ahearn

keaira Ahearn

January 30, 2025

5  out of  5
rating by keaira Ahearn
"Kevin was awesome"
We responded:
"Thank you, Keaira, for your feedback! "
Profile photo of Pedro Dominguez (TheRockPete)

Pedro Dominguez (TheRockPete)

January 25, 2025

5  out of  5
rating by Pedro Dominguez (TheRockPete)
"Great staff. Down to earth explanation with great details. Very helpful and informative. They will help you throughout. Very professional and caring. I will continue to be their car insurance client."
We responded:
"Thank you, Pedro, for your wonderful feedback! I'm happy to know that our team provided you with detailed and helpful explanations. It's great to hear that you find our staff professional and caring. We're grateful to have you as part of our insurance family and look forward to continuing to serve you. If you ever have any questions or need assistance, feel free to reach out!"
Profile photo of Marilen AWanderingSoul

Marilen AWanderingSoul

January 22, 2025

5  out of  5
rating by Marilen AWanderingSoul
"Noemi, was so nice! Everyone in the office really. They answered my questions and made me feel welcome. I highly recommend their office for State Farm insurance. 10/10 Will go to pay in person just to chat with the friendly staff again."
We responded:
"Thank you, Marilen, for your wonderful feedback! I'm delighted to hear that Noemi and the rest of our team made you feel welcome and answered your questions. It's fantastic to know that you enjoyed your experience so much that you plan to visit us in person again. We look forward to seeing you soon! If you ever need assistance, feel free to reach out."
Profile photo of Amy Manuylo

Amy Manuylo

January 20, 2025

5  out of  5
rating by Amy Manuylo
"Just giving a shout out to Mimi and Kalynn for making my process with State Farm so smooth and easy! 10/10 recommend this office!"
We responded:
"Thank you, Amy! I'm so glad to hear that Mimi and our team could make your experience with State Farm smooth and easy. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of S D

S D

January 13, 2025

5  out of  5
rating by S D
"Tori was awesome in helping me get the policy I needed! Fast and efficiently and so nice! Thank you so much"
We responded:
"Thank you, S D, for your wonderful feedback! I'm delighted to hear that Tori was able to assist you quickly and efficiently with your policy needs. Your satisfaction is important to us, and we're here to help with any future questions or needs you may have. Enjoy your day!"
Profile photo of Omar Lomeli

Omar Lomeli

January 2, 2025

5  out of  5
rating by Omar Lomeli
"Kalynn was very helpful in getting me insured. She gave me information other companies failed to mention. She was very knowledgeable & professional. A+ service, thank you Kalynn for your assistance."
We responded:
"Thank you, Omar, for sharing your experience! I'm glad to hear that our office could provide you with the information you needed and that you found the service both knowledgeable and professional. Your satisfaction is important to us, and we're here to help with any future insurance needs or questions."
Profile photo of Alejandro Resto

Alejandro Resto

January 1, 2025

5  out of  5
rating by Alejandro Resto
"Kam was kind and informative in breaking down my coverages. This team is very professional and friendly. I highly recommend this office if you want great customer service!"
We responded:
"Thank you, Alejandro, for your wonderful feedback! I'm happy to hear that Kam was able to provide you with clear and informative explanations of your coverages. Our team takes pride in being professional and friendly, and your recommendation means a lot to us. We're here for any further needs or questions you may have!"
Profile photo of Nicole

Nicole

December 31, 2024

5  out of  5
rating by Nicole
"highly recommend this office, Concetta is very helpful and calls me when she says she will her responses are very fast. The quality of service is one of a kind. Will recommend to friends than you Kalynn’s office for your help and intentionality with responses"
We responded:
"Thank you, Nicole, for your wonderful recommendation! I'm happy to hear that Concetta has been helpful and prompt in her communication. We truly appreciate your kind words about the quality of our service. Your support means a lot, and we're here for any other insurance needs or questions you may have!"
Profile photo of Motivated By life

Motivated By life

December 26, 2024

5  out of  5
rating by Motivated By life
"Restarted my plan with you all and kevin was a great deal of help. He pin pointed everything I needed and what I did not need to give me the best coverage for my vehicle along with a life policy that can still fit my budget. Would definitely recommend him as an agent."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Kevin was able to assist you effectively by tailoring the coverage to fit your needs and budget. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
Profile photo of Paige Moser

Paige Moser

December 23, 2024

5  out of  5
rating by Paige Moser
"If you’re looking for insurance or know someone who is, I highly recommend a visit with Noemi at this location! She is very helpful and overall was a stress free experience."
We responded:
"Thank you, Paige, for your fantastic recommendation! I'm glad to hear that Noemi was able to provide you with a helpful and stress-free experience. If you or anyone you know has any questions or needs further assistance, feel free to reach out. We're here to help!"
Profile photo of Anna Tribble

Anna Tribble

December 19, 2024

5  out of  5
rating by Anna Tribble
"I spoke with Tori regarding my home and Auto insurance. She was very informative and talked me thru it. She was very professional and knowledgeable. If I have any friends that are looking for insurance I will refer them to her."
We responded:
"Anna, we appreciate you sharing your experience! I'm happy to hear that Tori provided you with such informative and professional service. It's wonderful to know that you would recommend her to your friends. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Aj A

Aj A

December 14, 2024

5  out of  5
rating by Aj A
"I love coming here for the past 3 years! Brandi is super helpful and funny. Thank you for all your hard work!!!!"
We responded:
"Thank you, Aj, for your wonderful feedback! We're so happy to have had you with us for the past three years. Brandi is indeed a fantastic part of our team, and we're grateful for her dedication and humor. If you ever need anything, we're here to help!"