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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deb Friedman

Deb Friedman

January 10, 2025

5  out of  5
rating by Deb Friedman
"Fast and friendly response and able to discuss options that meet your needs."
We responded:
"Thank you, Deb, for your wonderful feedback! I'm happy to know that our team provided a fast and friendly response while discussing options that fit your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Omar Lomeli

January 2, 2025

5  out of  5
rating by Omar Lomeli
"Kalynn was very helpful in getting me insured. She gave me information other companies failed to mention. She was very knowledgeable & professional. A+ service, thank you Kalynn for your assistance."
We responded:
"Thank you, Omar, for sharing your experience! I'm glad to hear that our office could provide you with the information you needed and that you found the service both knowledgeable and professional. Your satisfaction is important to us, and we're here to help with any future insurance needs or questions."
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Alejandro Resto

January 1, 2025

5  out of  5
rating by Alejandro Resto
"Kam was kind and informative in breaking down my coverages. This team is very professional and friendly. I highly recommend this office if you want great customer service!"
We responded:
"Thank you, Alejandro, for your wonderful feedback! I'm happy to hear that Kam was able to provide you with clear and informative explanations of your coverages. Our team takes pride in being professional and friendly, and your recommendation means a lot to us. We're here for any further needs or questions you may have!"
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Nicole

December 31, 2024

5  out of  5
rating by Nicole
"highly recommend this office, Concetta is very helpful and calls me when she says she will her responses are very fast. The quality of service is one of a kind. Will recommend to friends than you Kalynn’s office for your help and intentionality with responses"
We responded:
"Thank you, Nicole, for your wonderful recommendation! I'm happy to hear that Concetta has been helpful and prompt in her communication. We truly appreciate your kind words about the quality of our service. Your support means a lot, and we're here for any other insurance needs or questions you may have!"
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Motivated By life

December 26, 2024

5  out of  5
rating by Motivated By life
"Restarted my plan with you all and kevin was a great deal of help. He pin pointed everything I needed and what I did not need to give me the best coverage for my vehicle along with a life policy that can still fit my budget. Would definitely recommend him as an agent."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Kevin was able to assist you effectively by tailoring the coverage to fit your needs and budget. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Paige Moser

December 23, 2024

5  out of  5
rating by Paige Moser
"If you’re looking for insurance or know someone who is, I highly recommend a visit with Noemi at this location! She is very helpful and overall was a stress free experience."
We responded:
"Thank you, Paige, for your fantastic recommendation! I'm glad to hear that Noemi was able to provide you with a helpful and stress-free experience. If you or anyone you know has any questions or needs further assistance, feel free to reach out. We're here to help!"
Profile photo of Anna Tribble

Anna Tribble

December 19, 2024

5  out of  5
rating by Anna Tribble
"I spoke with Tori regarding my home and Auto insurance. She was very informative and talked me thru it. She was very professional and knowledgeable. If I have any friends that are looking for insurance I will refer them to her."
We responded:
"Anna, we appreciate you sharing your experience! I'm happy to hear that Tori provided you with such informative and professional service. It's wonderful to know that you would recommend her to your friends. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Aj A

December 14, 2024

5  out of  5
rating by Aj A
"I love coming here for the past 3 years! Brandi is super helpful and funny. Thank you for all your hard work!!!!"
We responded:
"Thank you, Aj, for your wonderful feedback! We're so happy to have had you with us for the past three years. Brandi is indeed a fantastic part of our team, and we're grateful for her dedication and humor. If you ever need anything, we're here to help!"
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Jacinta Benavente

December 6, 2024

5  out of  5
rating by Jacinta Benavente
"Thank you Kalynn for being so sweet & helpful. Awesome customer service."
We responded:
"Jacinta, thank you so much for your kind words! I'm glad I could assist you and provide a positive experience. Your feedback means a lot to me. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Shaina Kaehler

Shaina Kaehler

November 27, 2024

1  out of  5
rating by Shaina Kaehler
"Management"
We responded:
"Thank you so much for taking the time to share your feedback, Shaina. It seems we haven’t had the pleasure of working with you as a customer yet, but we’d truly love the opportunity to connect with you and better understand your experience. We strive to provide exceptional service and create a welcoming environment for everyone, and your thoughts are important to us. If there’s been any kind of misunderstanding or if there’s anything you’d like to discuss, please don’t hesitate to reach out to us directly. We’re always here to listen, answer questions, and help in any way we can. We’d love to have the chance to connect with you in the future and ensure your experience is a positive one!"
Profile photo of Leora Jones

Leora Jones

November 18, 2024

5  out of  5
rating by Leora Jones
"Noemi helped me. Sweetest lady I’ve known for years and she never fails me."
We responded:
"Thank you, Leora! Your kind words mean so much. Noemi truly cares about helping others, and we’re so glad she’s been there for you over the years. If you ever need anything, you know where to find us! - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of James J. Adcock (Joe)

James J. Adcock (Joe)

November 14, 2024

5  out of  5
rating by James J. Adcock (Joe)
"Alicia is professional, courteous and a breath of fresh air! Buying a new home is stressful as it is and she made the insurance process a breeze. I feel confident we got the best quote to meet our needs and that dealing with State Farm in the future will be painless."
We responded:
"Thank you, Joe, for your wonderful review! I'm glad Alicia could make the insurance process smooth and stress-free for you during your home purchase. It's great to know you feel confident with the quote and our future service. If you need any further assistance, our office is always here to help. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Selena Chavez

Selena Chavez

November 14, 2024

5  out of  5
rating by Selena Chavez
"Alicia and Kevin are amazing!! And they were quick and effective with everything! And I love how everything was professional and everyone was so nice and helpful!"
We responded:
"Selena, thank you so much for your wonderful review! I'm happy Alicia and Kevin were able to assist you quickly and effectively. It's great to know you found our team professional, nice, and helpful. We truly appreciate your feedback and look forward to assisting you with any further insurance needs. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Jose Orellana

Jose Orellana

November 14, 2024

5  out of  5
rating by Jose Orellana
"Tory Holguin helped my wife and I with our business insurance coverage, and has been there every step of the way when COIs are needed. I will highly recommend them for you Auto/Business Insurance needs."
We responded:
"Thank you, Jose, for your wonderful review! I'm glad to hear that Tory has been so helpful with your business insurance coverage. We appreciate your recommendation and are here to help you with your auto and business insurance needs. If you have any further questions or need assistance, don't hesitate to reach out! - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of David Rivers

David Rivers

November 13, 2024

5  out of  5
rating by David Rivers
"Noemi helps me when I go to the office. Please go to see her. 5*"
We responded:
"Thank you, David! I'm glad Noemi has been able to assist you during your visits. We appreciate your recommendation and look forward to continuing to serve you. If you need anything else, feel free to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Sonja Bryant

Sonja Bryant

November 9, 2024

5  out of  5
rating by Sonja Bryant
"I just want to give 5 BIG Stars for outstanding patience combined with excellent understanding. I would gladly recommend State Farm to my family and friends!!! Thank you ☺️"
We responded:
"Sonja, thank you so much for your kind words and the 5-star rating! I'm happy to know that our patience and understanding made a positive impact on your experience. Your recommendation to family and friends means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Kaiden Drake

Kaiden Drake

November 8, 2024

5  out of  5
rating by Kaiden Drake
"Tory was so helpful and great will use her again!"
We responded:
"Kaiden, thank you for your wonderful review! I'm glad to hear that Tory was able to assist you so effectively. We appreciate your trust and look forward to helping you again in the future. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Said M. Shokair

Said M. Shokair

November 8, 2024

5  out of  5
rating by Said M. Shokair
"Katie Bryan has gone above and beyond my expectations. She guided me through the process of obtaining insurance policies on four properties, responded promptly and professionally, and as a result, we felt confident that we are in good hands. Thank you Katie!"
We responded:
"Said, thank you so much for your kind words! I'm glad to hear that Katie Bryan was able to guide you through obtaining insurance policies for your four properties. It's wonderful that her prompt and professional responses made you feel confident in our services. We appreciate your trust and look forward to assisting you with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Pan Tostado

Pan Tostado

November 8, 2024

5  out of  5
rating by Pan Tostado
"Very nice person, very fast service. Very efficient. I'm happy and satisfied with her attention."
We responded:
"Thank you, Pan! I'm glad you found our service efficient and fast. Your satisfaction with the attention you received means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Kerri Bell

Kerri Bell

November 8, 2024

5  out of  5
rating by Kerri Bell
"Love Kalynn Tindall agency. ALICIA is the best. Always so helpful and always answers our questions and explains everything just right!"
We responded:
"Kerri, thank you for your wonderful review! I'm so happy to hear that Alicia has been so helpful and clear in answering your questions. We're grateful to have her on our team and always strive to provide the best service possible. If you ever need anything else, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
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john darden

November 8, 2024

5  out of  5
rating by john darden
"Amazing ladies at place called home ( State Farm) There is no better way to say it!The help that is provided and they are never a time I felt put to the side and not appreciated.They live up to the every expectation you can think of. I'm grateful and thank for even getting the opportunity to business with these group of Agents. Pure love and understanding...You cant go wrong in this office everyone is there to help you.... Thank you for all that you do and the ones your waiting on to get some sense and join State Farm Just ask for Naomi, Brandy, Katy, Alicia , and if your lucky you'll meet Kalynn Tindall.....you can go wrong! Trust me ive been with then forever!"
We responded:
"Thank you, John, for the amazing review. Our team works hard to provide a great insurance experience in Killeen and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Sheena Lapinskas

November 8, 2024

5  out of  5
rating by Sheena Lapinskas
"Alicia Vahrenkamp has been nothing short of Amazing!! She has helped me with keeping my rates low. And when it came time, bundling my renters and car insurance to save more. She is always there when I need her!"
We responded:
"Sheena, thank you for your wonderful review! I'm happy to hear that Alicia has been able to assist you with keeping your rates low and bundling your renters and auto insurance for additional savings. It's great to know she's always there when you need her. We appreciate your trust in our office and look forward to continuing to support you with your insurance needs. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Melissa Poland

Melissa Poland

November 8, 2024

5  out of  5
rating by Melissa Poland
"Alecia was extremely knowledgeable and helpful to me and my needs. I was educated efficiently and understood all she explained to me. She was able to start my policy and have me on my way quickly!!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad to hear that Alecia was able to assist you so effectively and provide clear explanations. It's great that she could get your policy started quickly and efficiently. We appreciate your feedback and look forward to assisting you with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Taihlor Henderson

Taihlor Henderson

November 8, 2024

5  out of  5
rating by Taihlor Henderson
"Tory was absolutely amazing from start to finish!! She answered all my questions and made me feel very confident my decision. Thank you so much Tory!!!"
We responded:
"Thank you, Taihlor, for your wonderful review! I'm so happy Tory was able to assist you and answer all your questions. Your confidence in your decision means a lot to us. We appreciate your trust and look forward to helping you with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"
Profile photo of Debbie Deason

Debbie Deason

November 5, 2024

5  out of  5
rating by Debbie Deason
"Brandi, was very helpful and patient with me. I have been a State Farm customer for more than 15 years. Thank you Brandi."
We responded:
"Thank you, Debbie, for your kind words! We're so happy to hear that Brandi was able to assist you with patience and care. It's wonderful to have loyal customers like you who have been with us for over 15 years. If you ever need anything else, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"